Title VI of the Civil Rights Act of 1964, prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specifically, Title VI provides that “no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance”.
The Environmental Justice component of Title VI guarantees fair treatment for all people and allows Community Transit to identify and address, as appropriate disproportionate and adverse effects of its program, policies, and activities on minority and low-income populations.
The three fundamental Environmental Justice concepts are to:
June Dunn, Operations Director, is the Civil Rights Officer responsible for civil rights compliance and monitoring to ensure non-discriminatory provision of transit services and programs.
To request a copy of the agency’s Title VI program contact Community Transit. Any person who believes that they have been denied a benefit, excluded from participation in, discriminated against under Title VI has the right to file a formal complaint in writing to the Compliance Officer responsible for civil rights compliance, to ensure non-discriminatory provision of transit services and programs.
File your formal complaint in writing to: Community Transit
Attn: June Dunn – Road Operations Director
1505 Orange Avenue Fort Pierce, Florida 34950
(772) 464-7433 Ext 229
Please be sure to include your name, address and how to contact you (phone number, email address etc.) Complaints are documented, logged and tracked for investigation. Once the investigation is completed, the customer is notified of the outcome of the investigation.
Individuals and organizations may file a complaint with the Federal Transit Administration’s Office of Civil Rights by obtaining the complaint form from: https://www.transit.dot.gov/regulations-and-guidance/civil-rights-ada/file-complaint-fta
Please be advised that the Council on Aging of St. Lucie, Inc’s Transit Division operates according to the Title VI Regulation, 49CFR, Part 21
“NO PERSON OR GROUP OF PERSONS SHALL BE DISCRIMINATED AGAINST WITH REGARD TO THE ROUTING, SCHEDULING OR QUALITY OF SERVICE OF TRANSPORTATION ON THE BASIS OF RACE, COLOR OR NATIONAL ORIGIN.”
If you feel you have been discriminated against in reference to the above and would like to register a complaint, please call: 772-345-8229
For all ages serving St. Lucie County.
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